Privacy notice

At FrancisCreation, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Notice outlines how we collect, use, and safeguard the information you provide to us when using our website or purchasing our products.

1. Information We Collect

1.1. Personal Information: When you make a purchase or register an account on our website, we may collect personal information such as your name, email address, shipping address, and payment details.

1.2. Usage Information: We may collect non-personal information about your interaction with our website, including your IP address, browser type, and device information.

2. Use of Information

2.1. Order Processing: We use the personal information you provide to process and fulfill your orders, communicate with you about your purchases, and provide customer support.

2.2. Marketing: With your consent, we may use your email address to send you promotional offers, newsletters, and updates about our products and services. You may opt out of receiving marketing communications at any time.

2.3. Improvement of Services: We may use usage information to analyze trends, administer the website, and improve our products and services.

3. Information Sharing

3.1. Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in operating our website, processing payments, and delivering products to you. These service providers are obligated to protect your information and only use it for the purposes specified by us.

3.2. Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes, or to respond to lawful requests from public authorities.

4. Data Security

4.1. We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

4.2. While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

5. Your Rights

5.1. You have the right to access, correct, or delete your personal information. You may also request that we restrict the processing of your information or object to its processing under certain circumstances.

5.2. If you wish to exercise any of these rights or have any questions about our privacy practices, please contact us at [email protected].

6. Changes to This Privacy Notice

6.1. We reserve the right to update or modify this Privacy Notice at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Notice periodically for any updates.

Thank you for trusting FrancisCreation with your personal information. If you have any concerns or inquiries regarding privacy, please don't hesitate to contact us.